Job Description

Customer Service Executive

HELLO JOB SEEKERS

GREETING’S FROM SHININGSTARS ITPL

HUGE OPENING’S FOR BLENDED PROCESS

SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY

LOCATION-GURGAON

PROFILE- CUSTOMER SERVICE

PROCESS- BLENDED PROCESS

Roles And Responsibilities-

1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

2. Overseeing the customer service process.

3. Resolving customer complaints brought to your attention.

4. Establishing a positive rapport with all clients and customers in person.

5. Handling customer concerns and complaints in a timely manner.

Required Candidate profile-

1. Freshers/Experience all are eligible.

2. Graduation is not mandatory.

3. Must be comfortable with WORK FROM OFFICE.

4. Candidates must be comfortable with English.

SALARY- 21k ctc – 32k ctc

WORKING DAYS- 6

ROTATIONAL SHIFT

INCENTIVES WILL BE BASED UPON PERFORMANCE

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND

WORL LOCATION- GURGAON