Job Description

Customer Support Executive

Job Title: Customer Service Executive Domestic BPO

Location: Gurgaon Sec 18, Udyog Vihar, Phase 4

Job Type: Full-Time

Shift: Day Shift

Experience: 0- 1 year

Job Description:

We are looking for enthusiastic and customer-focused individuals to join our Domestic BPO team as Customer Service Executives. The role involves handling inbound/outbound calls and resolving customer queries efficiently while ensuring a high level of customer satisfaction.

Key Responsibilities:

Handle inbound calls from customers

Resolve queries related to products, services, or orders

Provide accurate information and ensure customer satisfaction

Maintain call records and update customer information

Follow communication scripts and company guidelines

Escalate unresolved issues to the concerned department

Requirements:

Minimum 1 year experience in BPO Industry

Good communication skills in Hindi and English (any regional language is a plus)

Basic computer knowledge

Ability to handle customer pressure and multitask

Graduation is mandatory

Perks & Benefits:

On-the-job training

Career growth opportunities

Fixed day shifts

To Apply: Send your resume over a whatsapp 9220937208

Let me know if you’d like to tailor this for a specific industry (like banking, telecom, e-commerce, etc.)

Role: Other Consulting – Other
Industry Type: BPM / BPO
Department: Consulting
Employment Type: Full Time, Permanent
Role Category: Other Consulting
Education
UG: Graduation Not Required
Key Skills
Skills highlighted with ‘‘ are preferred keyskills