Job Description

BROCUS IT SOLUTIONS PVT LTD — Team Lead (International BPO) Navi Mumbai, Maharashtra, India –FULL TIME-ONSITE

1. Roles and Responsibilities:

• Candidates should have experience of Team Handling/Sales/KPIs.
• Drive high conversion rates for both inbound and outbound sales.

• Implement sales strategies to overcome objections and close deals effectively.

• Analyse sales trends and take corrective actions to improve performance.

• Demonstrated ability to work effectively either as an individual or member of a team and relate effectively with staff on all levels.
• Knowledge of operational processes, logical thinking, reporting and analysis.

• Making daily & monthly reports maintain the SLAs of team.

2)Required Skills:

At least 1 year of experience as a Team Leader in Sales (INTERNATIONAL BPO MUST). •

Strong understanding of sales techniques, objection handling, and closing strategies.
• Excellent communication and interpersonal skills.Must be analytical and detail oriented.

• should have handled a team of 15-20 FTEs.

• Ability to coach, mentor, and drive performance in a high-pressure environment.

• Experience working with CRM tools and sales reporting

3)Perks & Benefits:

• Performance-based incentives

• Benefits of Insurance

• Exciting and dynamic work environment
• Attendance Bonus

• 5 Working Days

• US Shifts Interview
Timings: 6.30pm till 9.00pm (Monday to Friday)

4) Location: Sanpada,Navi Mumbai , Maharashtra

Interview Details

Timings: 7:30 PM – 9:00 PM (Monday to Friday)
Mode: Walk-in / Scheduled Interview at Office