Job Description

Freshers I Walk-in drive | 4th June | Day shift | Insurance

Job description

Interview details:

Role Name: Great Britain – Insurance

Date: 04 June , 2025

Time: 11.30 AM- 1.00 PM

Venue: WTW Global Delivery and Solutions India Private Limited

WTW, 7th floor, A&B Wing, ithink Techno Campus, Pokharan Road 2, Subhash Nagar, Thane- 400606. Landmark Beside Viviana Mall

Shift timing: Rotational Day Shift (6.30AM to 3:30PM & 1.30PM & 10:30PM)

Work Mode : Hybrid

Experience : Graduate Freshers

*Candidate Address should fall withing WTW’s transport boundary

Role & responsibilities

About Great Britain – Claims

Great Britain Claims, a line of business within the Corporate Risk and Broking segments operates to deliver the best client outcomes by fully integrating and mobilizing Willis Towers Watsons relationships with their Clients, third parties and insurers / reinsurers and providing specialist expertise throughout the client experience.

Our services include:

Claims and Settlement Notification
System set-up
Correspondence with external parties via email / calls
Renewal Stats creation
Managing queries
Client Service
Documentation and evidencing
Managing financials (Debts, Refunds etc.)

Principal Duties/Responsibilities

Adopt and adhere to all Willis Towers Watson values without compromise
Delivery on performance standards:
– Productivity to be maintained at 100%

– Quality standards to be maintained in excess of 99.5%

– Deliver all standard units of production within the stipulated timelines

– Responsible for managing assigned portfolios. To flag immediately with the Line Manager if any concerns or issues on the account

To develop effective relationships with stakeholders (Internal and external)
Maintain data security standards as defined within the Information Security policy
Flexible, able to shift priorities to accommodate changing business demands
Adapt to flexible shift rotation policy (Weekly/Bi-weekly) as per business demands
Develop a sound understanding of the business process
Ensure adherence to compliance and operate within the guidelines of internal and external regulators
Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues, and the business interests of the company

Top Competencies

Focusing on Clients
Working in Teams
Driving Excellence
Fostering Innovation
Developing Talent
Adjusting to Change

Required Skills, Knowledge, Experience

Skills:

Good verbal and written communication skills
Attention to detail is vital to succeed in this role
Logical thinking is a must
Ability to learn new processes and systems, also should have the ability to adapt to changes
Ability to seek out and learn from unfamiliar situations/experiences
Ability to prioritize and organize tasks, work within stiff timelines
Ability to work independently and as part of a team
Knowledge:

Basic knowledge of the Microsoft office, particularly Word & Excel
Qualification:

Any Graduate or Postgraduate
No gap in education