Job Description

We are Hiring For Customer Support International Voice –

Greetings from Infosys BPM Ltd.,

We are hiring for Customer Support International Voice Process in Bangalore and Pune.

Please find below Job Description for your reference:

Infosys BPM Ltd. is hiring for (Customer Support – International Voice)

Job Location: Bangalore and Pune
Qualification: Customer Support- Full time Graduates
Experience: 0 – 4 Years

Job Description: Senior Process Executive

Location: Bangalore and Pune

Employment Type: Full-Time.

Key Responsibilities:

Excellent communication skills to attend/resolve client issues on calls.
Open to work in 24*7 and work from office environment
Analytical problem solvers who will understand issues and to resolve customer issues
Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
Being proactive and show the utmost respect for customer’s time
Good time management, ensuring all contacts with customers add value

Must adhere and non-negotiables:

Excellent in communication.
Need to work on US shift timings.
Need to complete specific and dedicated training programs set by the client.
24*7 ,flexible shifts100% WFO, no hybrid

Preferred Qualifications:

Any Graduate – Additional certifications in customer service/upskilling

If interested, please share your resume with below details to neha.sharma95@infosys.com

Name:

Email & Mobile Number:

Graduation:

Total experience:

Current/Previous Company name:

Current CTC:

Expected CTC:

Notice period:

Current location:

Preferred Location:

Flexible with Night Shift:

Preference will be given to the Immediate Joiners

Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Thanks & Regards,

Talent Acquisition Team

Infosys BPM Ltd

Role: Customer Service
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations – Other
Education
UG: Any Graduate