Job Description

Customer Support Specialist

Job Title: Customer Service Associate (CSA) – Voice Process

Department: Domestic Voice Process

Work Model: Hybrid (Initial 3 months Work from Office; Work from Home option based on performance)

Shift: Day Shifts

Eligibility Criteria

Education: 12th / Diploma and above

Freshers: Eligible

Languages Required: Must be fluent in English, Hindi, and Telugu

Restrictions: Strictly No BE / B.Tech / PG candidates (exceptions for those with prior BPO experience)

Key Skills

Excellent communication skills in English, Hindi & Telugu

Good interpersonal skills

Customer handling ability

Perks & Benefits

Attractive salary package

Hybrid work model after successful completion of 3 months in-office