Job Description

Senior Workday Integration Consultant / Lead / Manager Teleperformance (TP)

Location: India (Preferred: Bangalore, Hyderabad, Gurgaon, or Mumbai)

Key Responsibilities

• Collaborate with global stakeholders (business, HR, IT) to gather and analyze integration requirements.

• Design and develop Workday integrations using Workday Studio, EIB, Core Connectors (PICOF/PECI), and custom reports (Advanced, Matrix). Having Workday Orchestrate build experience or Workday Extend experience would be an asset for the team

• Work on both inbound and outbound integrations involving third-party vendors and internal systems. • Configure and manage Workday APIs, Web Services (SOAP/REST) and use tools like Postman and SOAP UI for testing.

• Participate in global rollout planning, build, and deployment phases, ensuring alignment with security and compliance standards.

• Monitor and support integration processes post-go-live including error handling, debugging, and optimization.

• Contribute to solution design documents, technical specifications, and end-user documentation.

• Act as a Workday SME for integration and provide guidance to junior team members and business users.

• Collaborate with cross-functional teams on Workday HCM, Time and Absence, Recruiting, and security model configurations.

• Provide support for Unit Testing (UT), System Integration Testing (SIT), and User Acceptance Testing (UAT) cycles.

• Participate in change management, data migration, and tenant management activities as needed.

Required Skills and Experience

• 10+ years of experience in HRIT / HR Tech with at least 5+ years in Workday Integrations.

• Strong hands-on experience with: o Workday Studio o PICOF, PECI, EIB o Workday Web Services (REST/SOAP APIs) 3 o Postman, SOAP UI o Custom Reporting (Advanced/Matrix Reports) o Security Configuration

• Solid understanding of Workday HCM modules, particularly Core HCM, Recruiting, Time and Absence. • Ability to lead technical design discussions and work independently in a client-facing consulting environment.

• Experience in large-scale global Workday implementations preferred (especially across 20+ countries).

• Exposure to integration patterns, middleware platforms (e.g., Dell Boomi, MuleSoft optional). • Strong problem-solving, communication, and documentation skills.

• Bachelor’s or master’s degree in engineering, Computer Science, Information Systems, or related field.

• Preferred to have official Workday certifications in Workday HCM, Workday Integrations, Workday Studio, Workday Authentication and Workday EM Preferred Qualifications

• Workday certification in Studio, Core Connectors, or HCM (preferred but not mandatory).

• Experience working in an Agile/Scrum environment.

• Previous experience in BPO/shared services/large enterprise environments is a plus.

Role: IT & Information Security – Other
Industry Type: BPM / BPO
Department: IT & Information Security
Employment Type: Full Time, Permanent
Role Category: IT & Information Security – Other
Education
UG: BCA in Any Specialization, B.Tech/B.E. in Any Specialization