Job Description

Tele Caller Executive

Company: Mappen

Location: Faridabad (Hybrid Work Model)

Salary: ₹5000- ₹12,000/month + Attractive Incentives

Position Type: Full-Time

Job Summary

We’re looking for a dynamic and goal-oriented Telecaller to join our growing team at Mappen. As a Telecaller, you will play a key role in connecting with prospective students, informing them about various courses and colleges, and assisting in the admission process.

Key Responsibilities

Make outbound calls to potential students and parents regarding educational programs
Explain courses, colleges, fees, and scholarship options
Follow up on leads generated via campaigns and referrals
Maintain call records and update CRM tools regularly
Convert leads into confirmed admissions
Coordinate with the counseling and operations team as needed
Meet daily and monthly call/closure targets
Requirements

Minimum Qualification: 12th pass (Graduation preferred)
Good communication skills in Hindi and good English
Confident and persuasive speaking ability
Prior experience in telecalling, customer service, or sales is a plus
Comfortable working in a target-driven environment
Basic computer knowledge (MS Excel, CRM tools, etc.)
What We Offer

Fixed salary: ₹5,000 to 12,000 per month
Incentives based on admissions and performance
Hybrid work flexibility (part work-from-home, part in-office)
Opportunity to grow within the fast-growing edtech sector
Training and development from experienced mentors
Work Schedule

6 days a week (Flexible shifts)
Hybrid model: 2-3 office visits per week based on workload
Job Types: Full-time, Fresher

Pay: ₹8,000.00 – ₹12,000.00 per month

Benefits:

Cell phone reimbursement
Schedule:

Day shift
Supplemental Pay:

Commission pay
Performance bonus
Yearly bonus
Language:

Hindi (Preferred)
English (Preferred)
Work Location: In person