Job Description

BPO MNC Hiring For Sr. Director & VP- Transactional Quality ( BFSI )

Job highlights
10-15 years of experience in quality assurance or operational excellence in BPO/contact center industry; direct experience managing quality for BFSI clients; Black Belt certification

Lead quality assurance initiatives and operational excellence in BPO; manage quality for BFSI clients
Job match score

Early Applicant

Key Skills

Location

Work Experience

10 – 16 Years

1 Vacancy

₹ 35-55 Lacs P.A

Mumbai (All Areas)
Must have key skills
BPO,Bfsi,Black Belt,Transactional Quality
Other key skills
Delivery Excellence,Bpo Operations,Contact Center Operations,Continuous Improvement,Backend Operations,Process Improvement,Lean Six Sigma,senior director,Vice president,Process Excellence,Quality Assurance,Six Sigma Quality
Job description
What you’ll do
10-15 years of experience, with a significant portion in a quality assurance or operational excellence leadership
role, specifically within the BPO/contact center industry
Direct experience managing quality for BFSI clients is essential
Black belt
Industry type
Retail
Department
Quality Assurance
Role
Quality Assurance – Other
Role category
Quality Assurance – Other
Employment type
Full Time, Permanent
Education
Any Graduate

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