Senior Manager / Manager – Business Development (CRM)

Application deadline closed.

Job Description

Senior Manager / Manager – Business Development (CRM)

Job highlights
10-15 years in client coordination and project management in coal logistics or related sectors; strong CRM acumen; ability to manage multiple projects

Build and maintain client relationships; monitor KPIs; coordinate with departments for contractual arrangements; conduct market research
Job match score

Early Applicant

Key Skills

Location

Work Experience

10 – 15 Years

4 Vacancies

₹ 15-20 Lacs P.A

Mumbai, Kolkata, Jabalpur
Must have key skills
Liaison,Client Relationship Management,Power Project,Govt Liasioning,Business Development Management
Other key skills
Project Coordinator,Project Management,Key Account Management,Marketing Communication
Job description
What you’ll do
Role & responsibilities:

Build and maintain strong, trusting relationships with clients in the Coal & Power industry.
Understand client requirements, preferences, and objectives related to coal logistics, and proactively identify opportunities to add value and meet their goals.
Serve as the main point of contact for assigned client accounts, communicating regularly to provide updates, address concerns, and gather feedback.
Monitor key performance indicators (KPIs) such as on-time delivery, inventory levels, and transportation costs, and take proactive measures to address any issues or concerns.
Managing strong relationships with Maintaining close Liaison, Correspondence and Communication with Business counterparts with regards to the requirements.
Coordination with various departments for fulfilment of commercial contractual arrangements.
Conducting market research and identifying potential clients.
Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.

Preferred candidate profile :

Minimum 10-15 years in Client coordination, project management, Commercial coordination in similar industry with strong acumen in commercial (CRM) aspects of the business.
Experience in coal logistics or related sectors such as CHP, Power, Energy is highly desirable.
Strong understanding of CRM principles, methodologies, and technologies.
Ability to manage multiple government & private projects concurrently.
Ability to liaise with power clients, project managers and technical team leaders.
Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.
Willingness to business travel in all over India related to project execution.
Team Management Skills
Decision Making Skills
Strong presentation and business analysis skills.
Communication skills and other Management skills.
Language known for communication – Tamil language for Chennai location .

Industry type
Metals & Mining
Department
Sales & Business Development
Role
Key Account Manager
Role category
Enterprise & B2B Sales
Employment type
Full Time, Permanent
Education
Any Graduate, Any Postgraduate

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Key Account Manager, Mumbai

About company
AKA logistics is a one stop shop that provides these services to the power plants. We specialize in Coal Supervision & Logistics and O&M support to Thermal Power plants. We know efficiency, quality, economy and output in terms of preventive and breakdown maintenance, 24×7 unhindered operations and lowest transit losses, etc. are the primary concerns of a TPS. We aim to deliver these by providing the essential link between the power utilities, coal companies and railways for smooth movement of coal through rakes so that the power plants have continuous stock of coal.

Website
http://www.akalogistics.com/profile.html
Headquarters
230A,First Floor,Chitrakoot Building,A.J.C.Bose Ro ad,Kolkata , KOLKATA, West Bengal, India