Job Description

Hiring 100 Freshers For TOP MNCs noida gurugram

Hiring Freshers For TOP MNCs
MNCs
Posted by Talent Advisors Solutions
Company Logo
0 - 5 years
3-4.5 Lacs P.A.
Noida, Gurugram
Posted: 1 week ago
Openings: 40-100
Applicants: 100+

Job description
Job Summary:As a Customer Service Representative in a BPO setting, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding service. This role involves communicating with customers through various channels, including phone, email, and chat, ensuring customer satisfaction and loyalty.

Apply : Please call Susanah on 9910069479

Key Responsibilities:

Customer Interaction
Problem Resolution
Record Keeping
Education:Graduate/ Under Graduate Can Apply
Experience: Experience in a BPO environment is highly desirable.

Skills:
Excellent communication skills, both verbal and written.
Strong phone contact handling skills and active listening.
Ability to multi-task, prioritize, and manage time effectively.
Proficiency in using customer service software,databases, and tools.
Customer orientation and ability to adapt/respond to different types of characters.
Role: Other
Industry Type: BPM / BPO
Department: Other
Employment Type: Full Time, Permanent
Role Category: Other
Education
UG: Graduation Not Required
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
BPO
blendedCustomer ServiceinboundUS ShiftVoice ProcessUK ShiftCalling ProcessVoice SupportUS ProcessCommunication SkillsOutboundfresherCustomer SupportUpsellingSaleschatTechnical SupportTelecallingcallingCustomer CareNight ShiftCall CenterCollections