Job Description

Customer Support Executive Cste International

We are seeking a dynamic and results-driven ‘Business Development Executive’ to join our team. The ideal candidate will focus on local sourcing, managing IndiaMART and B2B sales, coordinating with vendors via email and calls, and analyzing product reviews to enhance business growth.

Key Responsibilities:

1. Identify and engage with local suppliers to source quality products at competitive rates.
2. Build and maintain relationships with local vendors to ensure smooth procurement operations.
3. Evaluate and negotiate contracts to secure favorable terms.
4. Manage and optimize the company’s presence on IndiaMART and other relevant platforms.
5. Generate leads and convert them into sales through strategic B2B interactions.
6. Handle communication with vendors through emails and calls for order placement, follow-ups, and issue resolution.
7. Ensure timely delivery and quality compliance from vendors.
8. Monitor and analyze product reviews and feedback.
9. Maintain records of vendor communications, sourcing details, and sales activities.
10. Prepare and present regular reports on sourcing, sales performance and Indiamart growth

Role: Customer Success Associate
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Education
UG: Any Graduate
PG: Any Postgraduate
Doctorate: Doctorate Not Required