Job Description

Hub Operations Executive Flipkart

Ensure Hub opening & closing is done as per operational standards and requirements.

Supervise the Sorters who receive the shipments.
Planning as per available resources and allocating shipment for bike and van deliveries.
Ensure all team members are trained and are aware of operational standards.
Sorting shipment as per defined routes.
Create the Runsheet/Pickup sheet and assign daily work to WMs.
Prepare Reports; Check and revert on mails.
Execute ERP Transaction.
Prepare and share Day End reports.
Collection of cash, accounting and reconciliation with ERP.
Participate in delivering the shipment/pickup as per operational requirement to the customer
when required.

Take ownership of the team assigned to him in terms of motivation, control attrition, handle
grievance, grooming, zero customer escalations, training, coaching as per OKR.

Adhering & supporting the organization into seamless adoption of new policies & processes.
Track undelivered shipment in ERP and call customers to identify reasons for non-delivery.
Track wish masters performance on a real time basis to ensure all deliveries are completed as
per plan.

Provide support to the Wish Masters enroute and take necessary actions.
Ensure unexplained Zero stock variance at the hubs on a daily basis.
Achievement of Key Performance Indicators of TL as per company’s goal.
Preferred candidate profile

Kannada Preferred

Graduation Mandatory

Role: Logistics Executive
Industry Type: Internet (E-Commerce)
Department: Procurement & Supply Chain
Employment Type: Full Time, Permanent
Role Category: SCM & Logistics
Education
UG: Any Graduate