Job Description

Cluster Manager – Hospital Partnership (S6)

Job match score

Early Applicant

Key Skills

Location

Work Experience

7 – 15 Years

1 Vacancy

Not disclosed

New Delhi
Key skills
Loans,Health insurance,Claims,Networking,Mutual funds,Shaping,Power point presentation,Claims processing,Financial services,Monitoring
Job description
What you’ll do
About the Team
The Hospital Partnerships team at Navi is responsible for building and managing a strong, pan-India network of hospitals to support our health insurance offerings. By forging and maintaining relationships with partner hospitals, the team ensures wide access and better claim support for our customers. A robust hospital network not only strengthens Navi s national footprint but also enhances the cashless claims experience by offering customers more choices and faster settlements.

About the Role
Responsible for empaneling hospitals, negotiating rates, managing contracts, and ensuring smooth cashless claim operations. The role involves maintaining strong hospital relationships, monitoring performance, resolving grievances, and ensuring compliance with health insurance regulations.

What We Expect From You
Hospital Empanelment based on requirements.
Negotiate with hospitals for the best rates and discounts.
Renewal of MOU with empaneled hospitals.
Regular visits to the hospitals and maintaining good relations with the network hospitals.
Regular analysis of network hospitals and dismissal of network hospitals when required.
Regulating Operations of cashless processes and ensuring a smooth claim process.
Maintaining different TATs agreed with the hospitals and resolution of any grievance related to internal teams and provider hospitals.
Monitoring systems and processes to ensure sustained levels of performance.

Must Haves
Ability to handle independent assignments & having the acumen to take logical decisions.
He/she should have a good understanding of insurance claim processing.
He/she should have a good understanding of the hospital admission process and basic knowledge of medical ailments.
Excellent communication skills, including writing emails and presentations.
Knowledge of health regulations and IRDAI circulars is an added advantage.
Graduation in Science background with knowledge of basic Medical Ailments. Medical Graduates will be preferred.
Good Command of Excel, PowerPoint presentation is a must.
Experience in Hospital Networking will be preferred.

Inside Navi
We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold we re building tech-first solutions that work at scale, with a strong customer-first approach.

Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India s fastest-growing financial services organisations. But we re just getting started!

Our Culture
The Navi DNA
Ambition. Perseverance. Self-awareness. Ownership. Integrity.
We re looking for people who dream big when it comes to innovation. At Navi, you ll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you re driven to deliver real value to customers, no matter the challenge, this is the place for you.
We chase excellence by uplifting each other and that starts with every one of us.

Why Youll Thrive at Navi
At Navi, it s about how you think, build, and grow. You ll thrive here if:
You re impact-driven : You take ownership, build boldly, and care about making a real difference.
You strive for excellence : Good isn t good enough. You bring focus, precision, and a passion for quality.
You embrace change : You adapt quickly, move fast, and always put the customer first.

Industry type
Financial Services
Department
Sales & Business Development
Role
Regional Sales Manager (B2C)
Role category
Retail & B2C Sales
Employment type
Full Time, Permanent
Education
Any Graduate, Any Postgraduate

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Regional Sales Manager (B2C), New Delhi

About company
Navi is a fast-growing Indian financial services company offering personal loans, home loans, health insurance, mutual funds, and UPI-based products. With a digital-first approach, it aims to simplify and democratize access to financial products for individuals across India. The company operates across lending, investment, and insurance verticals.

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