Job Description

Hiring For A Senior Role In One Of The Best Health Insurance TPA

Job highlights
Experience in client relationship management and operational oversight; strong leadership skills

Manage large corporate accounts, oversee service delivery, and ensure business growth
Job match score

Early Applicant

Key Skills

Location

Work Experience

10 – 15 Years

2 Vacancies

Not disclosed

Gurugram
Must have key skills
Client Servicing
Other key skills
Corporate Clients,Health Insurance
Job description
What you’ll do
We are looking to hire an Assistant Vice President CRM (Client Servicing) to manage

large corporate accounts with 1 lakh + lives .

The role demands strong client relationship management, operational oversight, and

strategic leadership to ensure service excellence and business growth.

Key Responsibilities:

1. Management and Retention of Top corporate for the region

2. New Business Acquisition.

3. Reports on top corporate/insurance companies/brokers to be reviewed with the

Leadership Team and proactively act on issues before escalations.

4. Fulfilment of SLAs of top stakeholders for the respective region.

5. Oversee timely submission of MIS reports to Insurance Companies/Corporate etc.

6. Relationship with HO of Insurance Companies, Brokers etc…

7. Service fees collection for the region.

8. Oversee department functions like the Customer Care, Claims, Contact centre and

related functions.

9. ISO requirement for customer care and grievance.

10. Responsible for P&L for the region.

11. Team Management and team building which includes

Regular interaction with the team
Training the team
Handling escalation from the team.
Periodic review of the team and feedback to be shared with the team.

Industry type
Insurance
Department
Sales & Business Development
Role
Enterprise & B2B Sales – Other
Role category
Enterprise & B2B Sales
Employment type
Full Time, Permanent
Education
Any Graduate

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Enterprise & B2B Sales – Other, Gurugram

About company
This company is into Health insurance TPA services

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