Job Description

Senior Receptionist

Job highlights
Prior experience as a receptionist or in a front office role; strong communication and organizational skills

Greet visitors, manage appointments, oversee front desk staff, and ensure security protocols are followed
Job match score

Early Applicant

Key Skills

Location

Work Experience

6 – 11 Years

2 Vacancies

₹ 5-8.5 Lacs P.A

Gurugram
Must have key skills
Receptionist Activities,Guest Relationship Management
Other key skills
Front Desk,Front Office Management,Telephone Operating,Guest Handling,Guest Relations,Telephone Handling,Hostess Activities,Office Coordination
Job description
What you’ll do
### Key Responsibilities

* Greet visitors, answer/screen phone calls, and route messages appropriately.

* Manage appointment booking, meeting room scheduling, guest registration.

* Maintain the reception area: cleanliness, presentation, supplies, visitor badges.

* Oversee / mentor junior reception or front desk staff; set standards & procedures.

* Handle incoming/outgoing mail, deliveries and courier services.

* Assist with general clerical and office administrative tasks (filing, data entry, records).

* Escalate complaints or issues, ensure problems at front desk are resolved.

* Ensure security protocols (visitor logs, access badges, safety procedures) are followed.

* Maintain and update information materials: directories, bulletin boards, signs.

### Required Skills & Qualifications

* Prior experience as receptionist or front office role.

* Strong communication (verbal + written), interpersonal skills.

* Good organizational skills; ability to multitask and prioritize.

* Professional appearance and demeanor.

* Basic computer skills: MS Office, phone systems, scheduling tools.

* Reliability, punctuality, ability to handle stressful situations calmly.

Industry type
Recruitment / Staffing
Department
Administration & Facilities
Role
Front Office
Role category
Administration
Employment type
Full Time, Permanent
Education
Any Graduate

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Vishal Consultants

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