Job Description

Customer Care Executive (Healthcare)

Manage large amount of incoming & out coming calls

· Generates Sales Lead

· Provide accurate, valid & complete information by using the right method/ tools

· Meet personal/ customer service team sales targets & call handling quotas

· Handle complaints, provide appropriate solutions & alternatives within the time limits; follow up to ensure resolution

· Keep Records of customer interactions

· Follow communication procedures, guidelines & policies

· Take the extra mile to engage customers

Skills:

· Excellent communication & presentation skills

· Ability to multi-task, priorities, and manage time effectively

· Track Record of over- achieving quota

· Strong phone contact handling skills & active listening

· Familiarity with CRM systems & practices

· Customer Orientation & ability to adapt/ respond to different types characters

· Age limit 34

· Experience: 2 to 3 year’s

Job Type: Full-time

Pay: ₹25,000.00 – ₹35,000.00 per month

Benefits:

Cell phone reimbursement
Paid sick time
Provident Fund
Work Location: In person

Speak with the employer
+91-XXXXXXXXXX