Job Description

Customer Service Representative

Job Description: Customer Support Executive

Company: CAMS (Computer Age Management Services)

Industry: Mutual Fund Services

Job Overview:

CAMS, a leading mutual fund services company, is hiring Customer Support Executives to assist customers with their queries related to mutual funds. If you have excellent communication skills and are customer-focused, this role is a perfect opportunity for you to grow in a professional environment.

Key Responsibilities:

Handle customer queries related to mutual funds via phone, email, or chat.

Provide accurate and timely information to resolve customer issues.

Maintain a high standard of customer service and ensure customer satisfaction.

Update customer records and escalate unresolved queries to the appropriate team.

Job Details:

Work Timing: 10:00 AM to 7:00 PM

Week Off: 2 rotational week-offs

Salary:

Fresher: ₹16,200 (in-hand), ₹20,700 (CTC)

Experienced: ₹21,000 (in-hand), ₹25,000 (CTC)

Requirements:

Education: Minimum qualification of a graduate.

Experience:

Fresher candidates are welcome.

Prior experience in customer support is an advantage.

Skills:

Excellent verbal and written communication skills.

Basic understanding of mutual funds or finance (preferred but not mandatory).

Problem-solving and multitasking abilities.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 – ₹21,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Food provided
Health insurance
Leave encashment
Life insurance
Paid sick time
Provident Fund
Schedule:

Day shift
Fixed shift
Morning shift
Supplemental Pay:

Joining bonus
Overtime pay
Performance bonus
Quarterly bonus
Yearly bonus
Application Question(s):

our office is located at belapur are you comfortable with that location?
Education:

Bachelor’s (Required)
Language:

Fluent English (Required)
Location:

Belapur Thana, Maharashtra (Required)
Work Location: In person

Speak with the employer
+91-XXXXXXXXXX