Job Description

Customer Support Voice

We are Hiring!!!

Designation : Customer Support Executive

Process : Voice Process

Sector/ Industry : BPO

Languages : Excellent English and Hindi, B2 Quality

Minimum Qualification : Graduates/ Under Graduates

Experience : 6-12 Months

Salary : 20,000 CTC

Work Location and Mode : Work From Home

Employment Type : Direct Employment

Working days : 6 days, 24*7 Process- Rotational week off and shift

Work hours : Any 9 hours including one hour break

Contract : Permanent

Responsibilities : Should be able to handle customer queries.

Technical/System Requirements:

System: Core i5 7th Gen or above, 8GB RAM
Camera: Mandatory
Internet Speed: Minimum 20 Mbps
Headset: Compatible ISB headset with noise cancellation
Suggested Brand: Big Passport (available online at reasonable prices)

UPS: Mandatory
EDR Installation: Mandatory
Interview Rounds :

HR Round, Assessment, and OPS

Assessment :

WriteX- Email Writing, Typing & AMPI ( Agreeableness & Conscientiousness).

Writex: B1

Typing : 25 words with 85 % accuracy

Agreeableness : 20

Conscientiousness : 20

Interested candidates can contact HR – +91-XXXXXXXXXX (Blessy Charles)

Job Types: Full-time, Permanent

Pay: ₹20,000.00 – ₹21,000.00 per month

Benefits:

Provident Fund
Schedule:

Night shift
Rotational shift
Supplemental Pay:

Yearly bonus
Application Question(s):

What are all the languages you know to speak?
Do you have your own desktop or laptop?
Are you an Immediate Joiner?
Work Location: Remote

Speak with the employer
+91 +91-XXXXXXXXXX