Job Description

Senior Customer Service Associate

Job Title: Backend Process Executive

Location: Mumbai, Maharashtra
Employment Type: Full-Time
Shift: Day Shift (Any 9-hour shift between 8:00 AM – 9:00 PM)
Weekly Offs: Any 2 rotational days off

Key Responsibilities:

Handle backend operations efficiently, ensuring timely and accurate processing of tasks.
Maintain and update records in the system as per company protocols.
Collaborate with cross-functional teams to ensure seamless workflow.
Adhere to company policies and confidentiality agreements.
Eligibility Criteria:

Education: Minimum HSC (12th pass) qualification.
Experience: At least 6 months of experience in a relevant backend role.
Skills: Proficient in basic computer applications and data entry.
Communication: Good written and verbal communication skills.
Compensation & Benefits:

Salary: ₹20,000 in-hand per month.
Incentives: Performance-based incentives as per company policy.
Benefits: Health insurance, paid time off, and provident fund contributions.
Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 – ₹30,000.00 per month

Benefits:

Provident Fund
Schedule:

Night shift
Rotational shift
US shift
Supplemental Pay:

Performance bonus
Work Location: In person

Speak with the employer
+91-XXXXXXXXXX