Job Description

Service Coordinator

Full job description
SERVICE COORDINATOR
Key Responsibility Areas:

You will be part of the Product & Customer Support team and your role, broadly, is as below:

Activity report of the service team (across all locations) and collating reports on service requests,
Coordinate warranty management and material returned,
Customer complaint log – track, monitor and resolve complaints,
Maintain and update the machine population list
Creating quotations, sale and service orders, invoicing, dispatches and collection.
Maintain service stock as required for service
Dispatch of parts to various customer sites and dealers
Proficient in MS Office and ERP software
Posting location: Bangalore

Reporting to: Senior Manager – Product & Customer Support

Experience: 3 years+