Job Description

Tour Executive North India

Job Summary:

We are seeking a highly organized and customer-focused Tour Executives based in North India to join our team. The successful candidate will be responsible for managing sale , providing excellent customer service, and ensuring seamless communication with guests and internal teams. Candidates in the Travel Trade Only Need to apply

Key Responsibilities:

Sales : Kerala Tourist Destinations

1. Manage sales for individual and group bookings.

2 Ensure accuracy and attention to detail in reservation records.

Customer Service:

1. Provide exceptional customer service via phone, email, and chat.

2. Respond to customer inquiries and resolve issues promptly.

3. Offer personalized recommendations and upselling/cross-selling.

Communication:

1. Coordinate with reservations teams to ensure smooth execution.

2. Communicate reservation details to relevant departments.

3. Maintain open communication with guests and internal stakeholders.

Administrative Tasks:

1. Maintain accurate records and databases.

2. Generate reports and perform data analysis.

3. Assist with special projects as needed.

Requirements:

Education:

– High school diploma or equivalent.

– Hospitality or tourism certification (desirable).

Experience:

– 2 years of experience in reservations or customer service.

Skills:

– Excellent communication and interpersonal skills.

– Strong organizational and time management skills.

– Ability to work under pressure and meet deadlines.

– Proficient in MS Office and hospitality software.

Personal Attributes:

– Friendly and approachable demeanor.

– Problem-solving and conflict resolution skills.

– Ability to work independently and as part of a team.

Job Type: Full-time

Experience:

Tour Executive: 2 years (Required)
Travel Agency: 2 years (Required)
Job Type: Full-time

Pay: ₹25,000.00 – ₹30,000.00 per month

Benefits:

Cell phone reimbursement
Schedule:

Day shift
Work Location: Remote