Job Description

Area operations manager

Jobs
Date posted
Company
Easy Apply
Under 10 applicants

AI-powered search is in beta
99+ results

Mumbai Metropolitan Region
How promoted jobs are ranked
Landeed | YC logo
Operations Lead
Operations Lead
Landeed | YC
Mumbai Metropolitan Region (On-site)
$480K/yr – $1.2M/yr
1 year ago
Be an early applicant

Nivoda logo
Operations Specialist
Operations Specialist
Nivoda
Mumbai, Maharashtra, India (On-site)
Viewed

Amazon logo
Operations Manager, Ultra Fast Fulfilment
Operations Manager, Ultra Fast Fulfilment with verification
Amazon
Mumbai Metropolitan Region

5 company alumni work here5 ICA Edu Skills company alumni work here
Viewed

Akme Fintrade (India)LTD logo
Operations Manager
Operations Manager
Akme Fintrade (India)LTD
Mumbai, Maharashtra, India (On-site)
Viewed
Easy Apply

Amazon logo
Operation Manager , Air and Rail haul
Operation Manager , Air and Rail haul with verification
Amazon
Mumbai Metropolitan Region

5 company alumni work here5 ICA Edu Skills company alumni work here
2 weeks ago

Rentokil Initial logo
Operations Executive – Belapur
Operations Executive – Belapur
Rentokil Initial
Navi Mumbai, Maharashtra, India (On-site)
₹100K/yr – ₹300K/yr
1 month ago
Be an early applicant
Easy Apply

Lenskart.com logo
Area Operations Manager
Area Operations Manager with verification
Lenskart.com
Mumbai, Maharashtra, India (On-site)

1 company alum works here1 ICA Edu Skills company alum works here
Viewed
Easy Apply

Swiss Re logo
Branch Operations Manager
Branch Operations Manager with verification
Swiss Re
Mumbai Metropolitan Region
1 week ago

Youtag Infotech Private Limited logo
National Operations Manager
National Operations Manager
Youtag Infotech Private Limited
Mumbai, Maharashtra, India (On-site)
5 hours ago

ReCircle logo
Operations Executive.
Operations Executive.
ReCircle
Kalyan, Maharashtra, India (On-site)
1 month ago

HOS Global Foods logo
Operations Manager
Operations Manager with verification
HOS Global Foods
Mumbai, Maharashtra, India (On-site)
2 days ago
Easy Apply

Accritei Atelier (earlier known as Payal’s Interior World) logo
Operations Manager
Operations Manager
Accritei Atelier (earlier known as Payal’s Interior World)
Mumbai, Maharashtra, India (On-site)
2 days ago
Easy Apply

Rentickle logo
Assistant Operations Manager
Assistant Operations Manager
Rentickle
Mumbai Metropolitan Region (On-site)
₹400K/yr – ₹600K/yr
2 weeks ago

Are these results helpful?
Your feedback helps us improve search results.

Are you finding what you’re looking for? No Are you finding what you’re looking for? Yes
Your career is worth the investment
Try Premium for ₹0
Dismiss premium promotion
Page 1 of 10

Get job alerts for this search
Job alert

Back
Lenskart.com logo
Lenskart.com
Share
Show more options
Area Operations Manager
Mumbai, Maharashtra, India · Reposted 1 month ago · Over 100 applicants
Promoted by hirer · Actively reviewing applicants

On-site

Full-time

Easy Apply

Save
Save Area Operations Manager at Lenskart.com
Area Operations Manager
Lenskart.com · Mumbai, Maharashtra, India (On-site)

Easy Apply

Save
Save Area Operations Manager at Lenskart.com
Show more options
Your profile is missing required qualifications

Show match details

BETA

Is this information helpful?

Get personalized tips to stand out to hirers
Find jobs where you’re a top applicant and tailor your resume with the help of AI.

Try Premium for ₹0
Meet the hiring team
Nandini R Singh
Nandini R Singh
3rd
Talent Acquisition Leader | Culture Catalyst | Global Hiring Expert | Driving Top Talent for Sales, Corporate, Retail & Leadership Roles Across India, UK & UAE | Strategic Sourcing
Job poster

Message
About the job
Profile Summary

Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience.
Key Responsibilities

Driving Sales and Customer Service

a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually
b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store
c. Drive culture of high sales performance expectations, i.e. SALES Leadership
d. Motivates and inspires field team to drive for results.
e. Review financial performance at regional level to identify improvement opportunities.
f. Serve as critical strategy planning link between Corporate and the field organization.
g. Translate corporate goals including financial returns, sales growth and market share, into business plans.
h. Assess field capability and establish performance priorities at group level.

Manpower Planning & People Development

a. Working with the HR team and the Store Manager in ensuring staffing levels are adequate to effectively operate the store

b. Direct responsibility for professional development of Lenskart Associates

c. Assess and prioritize advanced management skill gaps including those related to design and implementation of business plans, forecasts, financial analysis, associate development and communication.

d. Conduct two-way, formal and informal performance evaluations of Lenskart Associates which review professional development needs and accomplishments as well as overall achievement of management objectives

e. Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team.

f. Overall responsibility for associate development

Managing P&L of the Assigned Stores

a. Responsible for managing and maintaining territory and store budgets to ensure profitability at store as well as territory level
b. Managing the top and bottom line effectively of the assigned territory and stores
c. Responsible for reducing shrinkage
d. Managing the productivity of the staff
e. Using cost effective methods to ensure productivity of the respective territory

Managing and Maintaining High Standards of Retail Operations

a. Regular Store Visits to:

o Audit stores

o Coaching the Store Managers

o Motivate staff through sales discussions

o Check VM, stock availability

o Check store hygiene, grooming

o Assess discipline levels in store – opening times, staff attendance, process adherence etc.

b. Analyze data before Store Visits

o Monitoring Sales through data.

o Assessing the productivity and achievements of the stores

o Store Staffing levels.

o Product flow, supply, demand and shrinkage.

o NPS and MC scores

o Reviewing measures to achieve performance targets

a. Bridge communication between Management and floor

o Recommending changes to ZM/BH basis visits.

o Ensure Timely reporting of Data when needed.

o Implementing and enforcing company regulations

o Implement process change

o Attending conferences, events and meetings at regional as well as corporate level to enhance knowledge and skill sets

Inventory Management

a. Ensures availability of required merchandise and services at each of the assigned stores

b. Ensuring that inventory levels are well balanced and making key decisions about inventory control at each of the assigned stores

c. Ensuring physical verification of inventory on regular intervals is being conducted at each of the assigned stores

d. Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed

e. Ensuring necessary quality checks for the new products is being conducted in a timely manner
f. Responsible for reducing shrinkage at store level

g. Working very closely with various departments in the organization till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer

Key Personal and Professional Attributes:

Collaborative Skills: The role requires the incumbent to work closely and coordinate with the Internal and external teams to create success. S/he should be able to seamlessly navigate these relationship dynamics in a high growth, young, agile business environment.
Functional understanding: The role is critical for the business performance and would require the incumbent to create a competitive business advantage. It would be critical to analyze the effectiveness of the processes on a day to day basis and course correct.
Data driven/ Analytical: The role is required to drive specific process efficiency metrics and would be accountable to drive data-driven decision making.
Results oriented: The role is required to work on deliver on daily numbers, short-term goals and long-term milestones set by business and efficacy. Meeting these milestones would be critical to create success.
Extroverted Personality
Pleasant & Friendly who can be easily approached
Pragmatic Leaders who are self -motivated and resilient
Passionate
Energetic
Positive Attitude
Ability to handle stressful situations
Problem Solving & Decision Making
Assertive
Sales Driven & Number Oriented Team player

Candidate Profile:

Full Time Post Graduate with 7-9 years of relevant experience into retail industry
Post-Graduation is a must

Very strong communication skills- both written and verbal and must be a good orator
Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word

e) Strong inter-personal skills (friendly, caring & patient)

f) Sales oriented

g) Strong Management/leadership skills.

h) Strong organizational skills.

i) Strong team builder