Job Description

Client Services Manager

Profile insights
Here’s how the job qualifications align with your profile.
Skills

Customer service
(required)

Google Suite

Time management

Do you have experience in Google Suite?
Languages

English
(required)
 
Job details
Here’s how the job details align with your profile.
Pay

₹30,000 – ₹70,000 a month
Job type

Permanent

Full-time
 
Location
Jankidevi public High school, Andheri West, Mumbai, Maharashtra
 
Benefits
Pulled from the full job description
Paid time off
Paid sick time
Cell phone reimbursement
Internet reimbursement
Provident Fund
Flexible schedule
 
Full job description
Experience: If you have a minimum of 2 years of experience in Client Servicing / Corporate Account Relationship Management / Corporate Client Success, then you should NOT miss this opportunity.

Key Responsibilities:
1. Primary Point of Contact to the Client
2. Conduct client onboarding and weekly routine activities
3. Promptly respond to Client queries
4. Be Polite & Professional to help develop and maintain a strong professional relationship
5. Identify opportunities for growth and up-sell
6. Collaborate with the product team and give feedback on clients’ needs
7. Provide training and guidance to the client on how to best use the QubeHealth Product Ideal

Candidate Background:
a. 1.5 years in a Key Client Servicing, Client management role in SaaS / Software, Digital Marketing, Corporate Insurance, or Hospitality
b. Genuine Client Empathy and strong time management skills
c. Ability to communicate effectively with a wide range of stakeholders
d. Familiarity with G Suite & Zoho CRM
e. Fluency in English
f. Excited to travel, meet new people, and build and grow relationships

Job Types: Full-time, Permanent

Pay: ₹30,000.00 – ₹70,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Internet reimbursement
Paid sick time
Paid time off
Provident Fund
Work Location: In person