Job Description

Inside Sales Team Lead

Install app

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Inside Sales Team Lead
Tata Consultancy Services

3.4
(105409 Reviews)

100+ applicants
Posted 1 week ago
Job detailsAbout companyReviewsBenefits
Job highlights
8-10 years of experience in education domain and B2C sales

Manage vendor relationships, set sales targets, ensure quality assurance, and provide training
Job match score

Early Applicant

Key Skills

Location

Work Experience

8 – 10 Years

9 Vacancies

Not disclosed

Navi Mumbai
Must have key skills
Educational Sales,Lead Generation,B2C Sales,Consulting,Team Leadership
Job description
What you’ll do
TCS Hiring for Inside Sales Lead @ Mumbai (Thane) Location

Role: Inside Sales Lead

Exp Range : 8 – 10 Yrs

Location : Mumbai (Thane)

Roles & Responsibilities:

1.Education domain and B2C Sales is must,

Vendor Relationship Management: Building and maintaining strong relationships with the vendor providing call center services, ensuring alignment with organizational goals, and addressing any issues or concerns promptly to optimize performance and service delivery.

2. Sales Performance Management: Setting and monitoring sales targets for the vendor call center, tracking key performance indicators (KPIs) such as conversion rates, average order value, and customer acquisition costs, and implementing strategies.

3. Quality Assurance and Compliance: Establishing quality assurance standards and procedures for sales calls, conducting regular audits to ensure compliance with regulatory requirements and company policies, and providing feedback and training to vendors to maintain high-quality sales interactions.

4. Training and Development: Providing training and development programs for vendor call center staff to enhance their sales skills, product knowledge, and customer service abilities, fostering a culture of continuous learning and improvement within the vendor team.

Thanks & Regards,

Industry type
Education / Training
Department
Sales & Business Development
Role
Telesales
Role category
Retail & B2C Sales
Employment type
Full Time, Permanent
Education
Any Graduate

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Telesales, Navi Mumbai

About company
About TCS

A global IT and business solutions leader, TCS has an employee strength of 612K+ with global presence in 55 countries and a revenue of USD 29.08 billion (2023-24). TCS offers services across service lines Cloud Infrastructure, Cognitive Business Operations, Cybersecurity, Consulting, Enterprise solutions, Internet of Things / Digital engineering, Data and Analytics, etc.

TCS is one of the country’s largest equal opportunity employer with more than one-lakh female associates and is a continuously ranked a leader in the ‘India’s Most Respected Companies’ survey

Headquarters
Voltas Compound, Yantra Park, Voltas Compound, Thane West, Thane, THANE, Maharashtra, India