Manager – Central Operations
Job Description
Manager – Central Operations
Job highlights
4-5 years of experience in operations or business analytics; strong analytical skills; advanced proficiency in Excel, SQL, and data visualization tools
Lead process improvement initiatives across supply chain and warehouse operations; analyze data to identify trends and cost-saving opportunities; present performance insights to senior leadership
Job match score
Early Applicant
Key Skills
Location
Work Experience
5 – 6 Years
2 Vacancies
₹ 7.5-9 Lacs P.A
Mumbai (All Areas)(Powai)
Must have key skills
Process Improvement,Supply Chain Operations
Other key skills
Operational Excellence,Excel,Continuous Improvement,warehouse,Data Analytics,Warehouse Management,Inventory,Warehouse Operations
Job description
What you’ll do
Role Overview:
The Manager Central Operations will be responsible for driving operational efficiency and business process transformation through data-driven insights. The role requires a strong analytical mindset, deep understanding of operational workflows, and the ability to design and implement process improvement initiatives across warehousing, logistics, and order fulfillment.
Key Responsibilities:
Lead process improvement and optimization initiatives across supply chain and warehouse operations.
Analyze large data sets to identify trends, inefficiencies, and cost-saving opportunities.
Design and track key operational KPIs and dashboards (e.g., order accuracy, TAT, returns, productivity, cost per order)
Partner with warehouse, logistics, and planning teams to define process standards and implement best practices.
Conduct root cause analysis (RCA) for operational deviations and define corrective/preventive actions.
Work closely with cross-functional teams (Tech, Product, Finance) to improve system workflows and reporting accuracy.
Drive automation, digital tools adoption, and data visibility across operations.
Support capacity planning, manpower allocation, and cost optimization using data insights.
Present performance insights and improvement roadmaps to senior leadership.
Key Skills & Competencies:
Strong analytical and problem-solving skills with a data-first mindset.
Advanced proficiency in Excel / Google Sheets, SQL, and data visualization tools (Power BI / Tableau / Looker).
Hands-on understanding of warehouse, logistics, and order fulfillment processes.
Strong communication and stakeholder management skills.
Ability to handle large data sets and convert insights into measurable actions.
High ownership, attention to detail, and results orientation.
Qualification & Experience:
4-5 years of experience in operations, process improvement, or business analytics.
Exposure to WMS, ERP, OMS systems, and automation tools.
Experience in e-commerce, retail, logistics, or FMCG operations preferred.
Industry type
Pharmaceutical & Life Sciences
Department
Procurement & Supply Chain
Role
Supply Chain Manager
Role category
SCM & Logistics
Employment type
Full Time, Permanent
Education
Any Graduate
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Supply Chain Manager, Mumbai (All Areas)
About company
About Truemeds:
Our vision is to make healthcare affordable and accessible to all. We are a technology-driven, telehealth platform that aims to reduce healthcare expenses multi-fold and improve healthcare outcomes by democratizing medicine purchases in India. Truemeds is able to recommend best value medicines from top 30 pharma brands in India to customers with precise scientific matching and outcomes history leading up to 70%+ savings for customers!
Founded by Ex-Abbott executives, Akshat Nayyar and Dr. Kunal Wani, Truemeds has witnessed phenomenal growth in the last 2 years on the back of strong product-market fit and massive organic demand. We have grown at a phenomenal pace with customer love 140X growth delivered in the last 3 years. Headquartered in Mumbai, we are building a kick-ass team which is passionate to build innovative solutions and willing to go the extra mile to ensure the customer has the best experience. Truemeds has raised ~USD 50M till date from marquee long term investors, Westbridge Capital, InfoEdge Ventures, Asha Impact and IAN Fund. The company plans to utilise the funds to expand in the domestic market and grow exponentially in the days to come.
Headquarters
A WING UNIT NO 207, 2ND FLOOR, KAILASH INDUSTRIAL COMPLEX, VEER SAVARKAR MARG, VIKHROLI WEST, Mumbai Suburban, Maharashtra, MUMBAI, Maharashtra, India