Job Description

Technical Support Exe. (Voice, Chat & Email) (Global) – MNC – Mumbai

Job highlights
3+ years experience in technical support for international clients via voice, email, and chat

Troubleshoot product specifications and support installation and configuration of IT peripherals
Job match score

Early Applicant

Key Skills

Location

Work Experience

3 – 6 Years

1 Vacancy

₹ 6.5-7 Lacs P.A

Mumbai (All Areas)(Powai)
Must have key skills
Voice
Other key skills
Email Support,International Chat Process,Chat Process
Job description
What you’ll do
Troubleshooting skills on product specifications, features & benefits via phone calls, email. Successfully support the installation, configuration & troubleshooting of IT peripheral products. Contact- Renu Kathuria, 9212760552, renu@xon-solutions.com

Required Candidate profile

3yrs+ experience in providing technical support to international clients through voice, email, chat process. Okay for rotational / US shift. Early joiners who are comfortable for Powai location.
Industry type
Consumer Electronics & Appliances
Department
Customer Success, Service & Operations
Role
Customer Success Associate
Role category
Customer Success
Employment type
Full Time, Permanent
Education
Any Graduate

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Customer Success Associate, Mumbai (All Areas)

About company
An MNC operating in more than 27 countries of the world dealing in IT peripherals. Five days working
Headquarters
Powai, Mumbai
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