Job Description

Document Administrator

To perform the task of collecting, sorting and transfer of vessel, port and cargo documents from Master and / or Agents of the vessel to the customers or distribute internally as may be required.

Requirements

The applicant must be a graduate as a minimum.
Experience :
The candidate must have minimum experience of 1 year in handling port and / or vessel documents.
A shipping agency related experience is highly desirable.
Hard Skills
Computer skills
Time management
Typing accuracy
Comprehension
Soft Skills
Attention to detail
Conceptual thinking
Following Policies and meeting standards
Quality orientation
Result orientation
Job Responsibilities:
To ensure all port calls are duly created in PDMS application so as not to miss out on any port call by cross referencing with DA-Desk port calls for each customer.
Review PDMS report on daily basis to review abnormalities (if any) so that same can be reported to the Team Leader for corrective action by following Standard Operating Procedures (SOPs).
To ensure all notifications are being duly sent by the application so as not to miss out on any port call by sampling messages per customer.
Receive, sort and upload vessel and / or port documents as may have been received from agents and / or Master so that they can be promptly made available to the customer by following prescribed guidelines and standard operating procedures.
Follow Customer Specific Instructions & Standard Operating Procedures (SOPs) to query Agent and / or Master for any discrepancies within the documents and follow-up for replies so that a correct and complete set of documents can be promptly made available to the customers.
Prepare periodic reports as may be required from time to time by the customer and / or management by following prescribed guidelines to fulfil customer obligations or any requirement of the management.
To ensure all port calls are duly created in PDMS application so as not to miss out on any port call by cross referencing with DA-Desk port calls for each customer.
Review PDMS report on daily basis to review abnormalities (if any) so that same can be reported to the Team Leader for corrective action by following Standard Operating Procedures (SOPs).