Job Description

Front Desk Receptionist

We are looking for an enthusiastic, proactive and personable Receptionist for our Front of House for full time employment at our fitness centre The Space Fitness in Juhu, Mumbai

Our receptionist will be the daily face of our brand, be the first line of contact for our members and will work closely with the studio owner to grow membership sales and our community

Responsibilities and Duties

Have complete Product, Pricing and Promotion knowledge for membership sales
Record data on our database of clients and potential clients including walks ins, phone enquiries, social media enquiries and track conversions
Sell trial memberships to walk in customers, phone enquiries & social media enquiries
Sell renewals to customers with expired memberships
Promote and Sell long term memberships to first time attendees
Make courtesy calls to all new members and potential new members
Interact with current members to maintain relationships and to encourage product sales
Encourage reviews from members
Answer phone calls, messages & walk in enquiries
Log & manage attendances and class schedules
Qualifications and Skills

A Bachelor’s in any field
A minimum of 1 year of experience, in the hospitality, beauty, wellness or fitness industry
Excellent English (spoken & written)
Ability to communicate professionally and effectively
A high degree of personal motivation, proactivity and quick & creative thinking is required
Exceptional multi-tasking skills and strong problem solving skills
Knowledge of using computers and digital tools or software is required
Job Type: Full-time

Pay: ₹18,000.00 – ₹22,000.00 per month

Benefits:

Paid sick time
Paid time off
Schedule:

Evening shift
Weekend availability
Supplemental Pay:

Overtime pay
Application Question(s):

What will you say is your expertise in the English language?
Work Location: In person

Application Deadline: 31/05/2025