Job Description

Receptionist/ Patient care

Full job description
Job Location : Malad

Candidates from Mumbai Suburban are preferred to apply

Sunday are working

Week off : Any Weekday

Job Summary:

The Ayurveda Clinic Receptionist is the first point of contact for patients and visitors to the clinic, responsible for providing a positive and efficient experience. This role requires strong communication and organizational skills to ensure smooth operations.

Patient Reception: Greet patients and visitors warmly as they enter the clinic, creating a

friendly and welcoming atmosphere.

Appointment Management: Schedule, reschedule, and cancel patient appointments

using the clinic’s scheduling system, taking into account provider availability.

Patient Registration: Collect and update patient information, including contact details and

medical history.

Check-In and Check-Out: Assist patients with the check-in process upon arrival and

check-out after their appointments, ensuring accuracy and efficiency.

Patient Assistance: Provide information about clinic services, procedures, and any

pre-appointment instructions to patients.

Phone and Email Communication: Answer phone calls and respond to emails from

patients, addressing inquiries, scheduling, and providing information.

Billing and Payment: Collect fees and process payments, as well as handle basic billing

inquiries.

Waiting Room Management: Keep the waiting area clean, organized, and comfortable

for patients, ensuring a pleasant environment.

Administrative Support: Assist with administrative tasks, such as filing, data entry, and

maintaining patient records.

Provider Support: Assist healthcare providers with administrative tasks and preparations

as needed.

Follow-Up: Conduct follow-up calls to check on patient satisfaction and address any

post-visit concerns.

Adherence to Clinic Policies: Follow clinic policies and guidelines for patient service and

care.

Send me cvs on ritika.kapadia@pravaayu.com or +91-XXXXXXXXXX

Job Types: Full-time, Permanent

Pay: ₹15,000.00 – ₹25,000.00 per month

Benefits:

Flexible schedule
Provident Fund
Work Location: In person