Job Description

Senior Admission Counselor

What you’ll do
JOB SCOPE

The ideal candidate for this role is a proven sales performer adept in direct-toconsumer consultative sales who excels at working with high ticket size

products.

As an upGrad Admission Counsellor [AC], you will help prospective learners

find the right educational course to upskill themselves and progress in their

careers. You will guide them through the decision-making process and

persuade them to enroll in upGrad programs.

RESPONSIBILITIES & DUTIES

• Act as a mentor and guide for potential learners, offering career advice

and insights into how upGrad can accelerate their professional journey.

• Provide personalized career counseling to potential learners, assisting

them in charting their career trajectory and demonstrating how upGrad

can facilitate their goals.

• Meet weekly enrollment, revenue, and collection targets to contribute to

the overall success of the organization.

• Establish the unique value and effectiveness of upGrad’s online/blended

learning model to potential learners.

• Manage the complete sales lifecycle for assigned leads, including

initiating contact, conducting product demonstrations, closing sales, and

nurturing post-sales relationships.

• Maintain a comprehensive database of lead interactions within the CRM

system, offering continual feedback to the marketing team to enhance

lead quality.

BASIC ELIGIBILITY CRITERIA

• Minimum of 2 to 5 years of B2C sales experience, with at least 1 year

spent in a single company.

• Prior experience in selling education products [Preferred].

• *Minimum graduation or above, with qualifications from relevant

backgrounds preferred:

• Previous experience working a 6-day work week.

• Currently working in the capacity of an individual contributor.

• Proven track record of meeting targets in the existing company.

*Note: Graduation is a requirement for the role, but exceptions may be made for candidates unable to complete

their degree due to specific circumstances, provided they meet all other required criteria.

SKILLS

• Excellent written and verbal communication skills, including strong

interpersonal and presentation abilities.

• Ability to listen effectively, build trust with potential learners, and

approach situations with patience and empathy.

• Ability to persuade learners towards enrolling in courses while ethically

influencing their decisions.

Industry type
Education / Training
Department
Sales & Business Development
Role
Business Development Executive (BDE)
Role category
BD / Pre Sales
Employment type
Full Time, Permanent
Education
Any Graduate

About company
Admission Counsellor Location: Marol, Mumbai (Work from Office) Founded in 2015, upGrad has established itself as Asia’s largest integrated learning, skilling, and workforce development company. Our diverse portfolio includes a range of higher education programs, such as online and hybrid degrees, certifications, boot camps, diplomas, master’s, and executive doctorate programs designed specifically for working professionals. We aim to empower the global workforce with enhanced curricula and competencies that make individuals job and market ready. By partnering with leading Indian and international universities, upGrad ensures that our programs are rich in experiential learning and meet global education standards. Our offerings span multiple domains, including Technology, Data Science, Management, Education, Law, Human Resources, Digital Marketing, Supply Chain, Emerging Technologies, and Business Analytics. At upGrad, we are committed to fostering equality, diversity, and inclusion as a premier online education platform. Our dedicated initiatives drive business results while contributing to a brighter future for our employees, global learners, university and business partners, and the communities we serve. We celebrate individuals who bring their authentic selves to work, and we encourage applicants to share any specific needs or requests for support during the application process. We are seeking motivated candidates from Mumbai with 2-5 years of experience in International Sales, B2C, or B2B sales, and exceptional communication skills. Join us in our mission to transform digital learning.

Headquarters
3rd Floor, CTS-796-A, Fleet Building, Vlg. MA, Opp. Marol Fire Station, Sir M.V. Road, Marol, Andheri (East), Mumbai, MUMBAI, Maharashtra, India