Job Description

Senior Field Service Engineer

Job Title: CCTV & Laptop Hardware Technician

Location: Bengaluru, Whitefield

Job Summary:

We are seeking a skilled and experienced CCTV & Laptop Hardware Technician to install, maintain, and repair CCTV systems and computer hardware (laptops). The ideal candidate should have hands-on experience with surveillance systems, hardware troubleshooting, and preventive maintenance.

Key Responsibilities:

CCTV Installation & Maintenance:

Install, configure, and maintain CCTV cameras, DVR/NVR systems, and associated equipment.
Perform routine system checks, cleaning, and maintenance.
Troubleshoot issues related to camera feeds, connectivity, power supply, and recording.
Ensure all security systems function properly and meet safety and operational standards.
Coordinate with vendors and support for advanced issues and upgrades.
Laptop/Desktop Hardware Support:

Assemble, install, and upgrade desktop and laptop hardware.
Diagnose and repair hardware issues (motherboards, RAM, hard drives, screens, keyboards, etc.).
Perform system imaging, formatting, and OS installations.
Ensure timely maintenance and repair of workstations to reduce downtime.
Maintain inventory of hardware components and tools.
Skills & Qualifications:

Diploma or degree in Computer Hardware, Electronics, IT, or a related field.
2+ years of experience in CCTV and computer hardware repair.
Strong knowledge of analog and IP-based CCTV systems.
Experience in handling PC and laptop hardware from major brands (Dell, HP, Lenovo, etc.).
Familiarity with Windows OS installation, BIOS settings, and basic networking.
Ability to read technical diagrams and use diagnostic tools.
Excellent troubleshooting and problem-solving skills.
Strong communication and documentation skills.
Preferred:

Certification in computer hardware or CCTV installation (e.g., CompTIA A+, CCTV installation certificate).
Knowledge of access control systems or biometric devices.
Working Conditions:

May require occasional travel to client sites or remote offices.
Ability to lift and carry hardware equipment (up to 25k).
On-call support during emergencies or off-hours, if required.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 – ₹25,000.00 per month

Benefits:

Cell phone reimbursement
Food provided
Health insurance
Provident Fund
Schedule:

Weekend availability
Work Location: In person

Application Deadline: 21/06/2025
Expected Start Date: 25/06/2025