Job Description

Administration Manager

Job description
What you’ll do
Role & responsibilities

Key Responsibilities:

Oversee all administrative operations and ensure smooth day-to-day functioning of the office.

Manage facility operations including housekeeping, security, and vendor management.

Coordinate with HR, IT, and Operations teams to support business needs.

Handle procurement and inventory management of office supplies and equipment.

Ensure compliance with health, safety, and regulatory standards.

Supervise office maintenance, repairs, and infrastructure upgrades.

Monitor and manage budgets related to admin activities.

Maintain proper documentation and records related to assets, vendors, and contracts.

Manage front desk operations and visitor management systems.

Support leadership in planning and executing office expansions or relocations.

Candidate Requirements:

Minimum 5 years of proven experience in an Admin Manager or similar role, preferably in a BPO or Call Center environment.

Strong knowledge of office and facility management procedures.

Excellent organizational and multitasking skills.

Proficient in MS Office (Word, Excel, PowerPoint) and office automation systems.

Ability to manage teams and coordinate with multiple stakeholders.

Strong communication and interpersonal skills.

Bachelor’s degree in Business Administration, Management, or related field (preferred).

Preferred candidate profile

Industry type
BPM / BPO
Department
Administration & Facilities
Role
Office Admin
Role category
Administration
Employment type
Full Time, Permanent
Education
Any Graduate

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Office Admin, Navi Mumbai

About company
ICCS is Established in 2005, with 100% focus on customer experience, employs more than 7,000+ customer experience and specialists providing services to 70+ marquee customers India & globally. ICCS footprint consists of 12 delivery centers focusing in Automotive, Banking & Finance Services, E-Commerce, FMCG, Healthcare, Insurance, Retail, Telecom, Travel, Hospitality & Utility.

As a leading provider of BPM and BPO services in India, ICCS garners a highly responsive structure to resonate with its clients individual needs. Owing to our paradigm leadership with decades of experience and global delivery network, we create business value to our clients by coalescing operational excellence and deep domain – industry and functional – knowledge.”

“We understand that business outsourcing process succeeds when the outsourcing provider works hand in glove with the client and so we relish a partnership approach with our clients. We offer consistent and unparalleled client assistance. First-rate Client-Service has allowed us the gumption and competence to fundamentally enrich our clients business by giving meaningful and data-driven insights to optimize both reactive and proactive customer interaction and hence develop loyal partnerships

Headquarters
Industrial Plot No. A-91,,A-BLOCK,SECTOR 2,Noida , NOIDA, Uttar Pradesh, India