Job Description

Application Support Engineer @ Investment Banking

Job highlights
2 to 7 years of experience in application/production support with strong coding skills in Python, Perl, Bash, or Shell

Monitor and maintain production systems, troubleshoot incidents, and optimize performance
Job match score

Early Applicant

Key Skills

Location

Work Experience

2 – 7 Years

7 Vacancies

₹ 10-18 Lacs P.A

Mumbai (All Areas), Bengaluru

Hybrid
Must have key skills
Unix,Linux,Shell Scripting,Application Support,SQL
Other key skills
Automation,AutoSys,JIRA,Production Support
Job description
What you’ll do
Job Title: Application/ Production Support Engineer

Location: Mumbai ,Bangalore

Experience Range: 2 to 7 Yrs

Notice Period: Immediate to 30 days

About the Role:

We are seeking a highly skilled and motivated Application/Production Support Engineer to join our team. In this role, you will be responsible for maintaining and supporting our critical production environments, ensuring their availability, stability, and performance. You will collaborate closely with various teams to troubleshoot issues, implement solutions, and optimize system performance.

Key Responsibilities:

Incident Management: Monitor production systems, respond to incidents, and ensure timely resolution to minimize downtime.
Problem Management: Investigate and resolve recurring issues by identifying root causes and working with development teams to implement long-term fixes.
System Monitoring: Utilize monitoring and alerting tools (e.g., Splunk, AppDynamics, Elastic Search) to proactively identify and address potential issues.
Environment Management: Build and maintain both production and non-production environments, ensuring they are configured and functioning properly.
Database Management: Work with databases, including writing and optimizing SQL queries, understanding database performance, and addressing related issues.
Automation and Scripting: Develop and maintain scripts using Python, Perl, Bash, or Shell to automate routine tasks and improve system efficiency.
Scheduler Management: Manage and troubleshoot job scheduling tools like Autosys, Control-M, ensuring tasks run smoothly.
Collaboration: Work closely with development, QA, and infrastructure teams to deploy new releases, patches, and updates with minimal impact on production environments.

Required Skills:

Strong coding/scripting skills in Python, Perl, Bash, or Shell (proficiency in at least two).
Proficient in SQL and Linux/Unix commands.
Strong debugging and problem-solving abilities.
Exposure to highly distributed, high availability, and fault-tolerant systems.
Deep understanding of database concepts, SQL queries, and database performance optimization.
Experience with application monitoring and alerting tools like Splunk, AppDynamics, or Elastic Search.
Familiarity with job schedulers such as Autosys and Control-M.
Experience in building and maintaining production and non-production environments.
Proficiency with development tools like GIT, Jenkins, Ansible, or Puppet.
Industry type
IT Services & Consulting
Department
IT & Information Security
Role
Incident Management
Role category
IT Infrastructure Services
Employment type
Full Time, Permanent
Education
Any Graduate

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Incident Management, Mumbai (All Areas)

About company
NCG – NetConnect Global “NetConnect Global is a leading technology and service partner to Global Captive Centers. We are the go-to partner for digital transformation for all our clients, from giant corporations to the top innovators in every industry. Our goal is to make a good business effect that will enable our employees, clients, and partners to pursue any opportunity. We provide more than 25 years of expertise in forming IT collaborations. We are committed to the cause of harnessing technology, innovation, and enterprise to have a positive impact on the world and the environment. People Planet Progress is the guiding principle behind everything NCG does.” Company URL: www.netconnectglobal.com