Job Description

Associate manager -Hr

About the job
About Broadway

At Broadway, we’re redefining modern retail through immersive, customer-first experiences. Our stores host multiple leading and emerging brands across beauty, wellness, fashion, and lifestyle categories. We thrive on building strong, culture-led teams that bring our purpose to life on the floor every day.

Role Overview

The Store HR will be responsible for overseeing the end-to-end HR operations at the store, ensuring smooth functioning of people processes, managing store-level hiring and onboarding, and driving engagement, compliance, and performance culture in alignment with Broadway’s values.

Key Responsibilities

Talent Acquisition & Onboarding
Manage store-level hiring needs in coordination with central HR/recruitment team
Conduct interviews and partner with store leadership for timely closures
Drive seamless onboarding, induction, and documentation of new joinees
HR Operations & Attendance
Ensure accurate attendance, shift rosters, weekly offs, and leave tracking
Coordinate with payroll team to ensure error-free inputs and timely payouts
Maintain updated employee records, MIS reports, and compliance registers
Employee Relations & Engagement
Be the go-to HR person for all store employees for grievance redressal, feedback, and conflict resolution
Conduct regular connect sessions, skip-level meetings, and pulse checks
Drive monthly engagement activities aligned with Broadway’s culture
Learning & Development
Coordinate and track mandatory trainings, brand/product trainings, and soft skill sessions
Support new team members in settling into store operations and culture
Assist in performance observations and feedback documentation
Policy & Compliance
Ensure adherence to all company policies, code of conduct, and disciplinary procedures
Support POSH and other grievance redressal mechanisms as required
Maintain HR and statutory compliance as per local/state labor laws

Must-Have Qualifications & Skills

Graduate/Postgraduate in HR or related field
2–5 years of HR experience in a retail, QSR, or consumer-facing business
Strong interpersonal and communication skills
Comfortable with field/store presence and frontline workforce dynamics
Proficient in MS Excel, HRMS tools, and attendance systems

What Success Looks Like

Low attrition, timely hiring, and high employee satisfaction
Proactive issue resolution and strong trust with the floor team
Accurate HR operations and data with zero non-compliance

Work Location & Schedule

Store-based role at Broadway Store – Bandra
6-day working; rotational week offs as per store schedules