Job Description

Sr. Manager – Operations & Sales

Job match score

Early Applicant

Key Skills

Location

Work Experience

12 – 15 Years

1 Vacancy

₹ 12-15 Lacs P.A

Nagpur
Must have key skills
Strategic Sales Planning
Other key skills
Operational Excellence,Business Operations,Team Leadership,Channel Partner Management,Stakeholder Management
Job description
What you’ll do
Job Overview:

The Sr. Manager Operations & Sales, Europe, will be directly accountable for scaling student recruitment by educating, engaging, and encouraging channel partners to drive high-volume applications and recruitment growth for European universities. The primary responsibility of this role will be to execute in-person engagement strategies that strengthen channel partner relationships and maximize their student recruitment performance.

Key Responsibilities

Develop and execute strategic sales plans to achieve and exceed regional enrolment and conversion targets.
Analyse market trends, partner performance, and competitor activity to identify new growth opportunities.
Collaborate with internal stakeholders to introduce high-demand universities and programs aligned with market potential.
Conduct frequent meetings, trainings, and performance reviews with partner agencies to identify opportunities, resolve bottlenecks, and drive consistent application generation.
Ensure that channel partners have the resources, information, and motivation to prioritise European university admissions.
Launch and manage incentive and recognition programs to boost partner performance and loyalty.
Establish robust feedback and escalation channels to quickly resolve partner challenges and maintain smooth operations.
Lead and oversee the complete application processing lifecycle from channel partners, ensuring accuracy, compliance, and timely updates.
Analyse and report on partner-driven sales funnel metrics—enquiries, applications, offers, deposits, and enrolments—delivering actionable recommendations for continuous improvement.
Implement robust monitoring systems to analyse offer-to-deposit and deposit-to-enrolment ratios, identifying key improvement areas.
Present comprehensive Monthly Business Reviews (MBR) and MIS reports to the BU Head and Leadership Team, highlighting key insights and actionable plans.
Collaborate with internal teams to provide channel partners with the latest offerings and updates related to European higher education.
Act as a Subject Matter Expert (SME) for the assigned region or product vertical, providing guidance and process training to internal teams.
Lead, mentor, and motivate a high-performing team across multiple locations.
Define KRAs and performance metrics aligned with organizational objectives.
Drive performance reviews, identify training needs, and ensure continuous capability building.
Oversee onboarding and development of new hires, ensuring alignment with organizational culture and goals.
Foster a culture of ownership, collaboration, and innovation within the team.
Ensure high-quality output through streamlined processes, audit checks, and continuous improvement initiatives.
Drive efficiency in turnaround time, quality of documentation, and communication across stakeholders.
Identify, address and resolve process bottlenecks to minimize revenue leakage and improve operational performance.
Review team processes periodically to identify automation or optimization opportunities and ensure effective implementation.
Industry type
E-Learning / EdTech
Department
Sales & Business Development
Role
Sales Operations / Enablement
Role category
Sales Support & Operations
Employment type
Full Time, Permanent
Education
Any Graduate

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Sales Operations / Enablement, Nagpur

About company
KC OVERSEAS EDUCATION PRIVATE LIMITED

KC Overseas Education is an EdTech company dedicated to empowering students around the world to access top-tier education opportunities. We connect international students, smaller study abroad channel partners, and overseas academic institutions, simplifying the entire study abroad journey from search and application to acceptance and visa processing.

With our extensive network of over 950 universities and institutions across 40 countries, we have proudly assisted more than 625,000 students in pursuing higher education in sought-after destinations such as the USA, Canada, the UK, Ireland, Europe, Australia, New Zealand, Singapore, etc.

Central to our operations is Coursefinder.ai, an innovative B2B platform that stands out in the industry. It enables our channel partners to guide students in choosing from over 100,000 courses and universities and efficiently manages the entire application process including offer letters, visa updates, and financial transactions. This powerful tool has been instrumental in driving our remarkable 300% growth in recent years.

Founded 27 years ago, we have built a dedicated team of approximately 750+ professionals working across the globe. Our operations span over 65 offices in 11 countries throughout South Asia, Southeast Asia, and Africa.

At KC Overseas Education, we are committed to leveraging technology and expertise to enhance the international education experience, continuously evolving to meet the dynamic needs of our global partners and students.

Here’s a short video to give you an overview of who we are and what we do: https://www.youtube.com/watch?v=2atj1i8QOIU

Headquarters
10/02,IT PARK, BEHIND INFOTECH TOWER,KRISHNA,GAYAT RI NAGAR,PARSODI , NAGPUR, Maharashtra, India