Job Description

Urgent Opening For Front Desk Executive – FORT

Job highlights
Bachelor’s degree in Business Administration or Hospitality Management; 5+ years in front desk or customer service; strong organizational and multitasking skills

Serve as first point of contact for visitors; manage calls and messages; maintain reception area; handle mail and deliveries; assist with administrative tasks
Job match score

Early Applicant

Key Skills

Location

Work Experience

5 – 10 Years

1 Vacancy

₹ 4.5-6 Lacs P.A

Mumbai Suburban, Mumbai (All Areas)
Must have key skills
Front Desk,Guest Relations,Telephone Handling
Job description
What you’ll do
DEPARTMENT & SUB-DEPARTMENT: Administration

JOB TITLE/ ROLE / DESIGNATION: Front Desk Executive

PRIMARY JOB RESPONSIBILITIES

You will serve as the first point of contact for visitors and clients, providing exceptional customer service and support. This role is crucial in maintaining a welcoming and professional atmosphere while managing various administrative tasks.

Greet and welcome visitors, clients and employees in a friendly and professional manner.
Manage incoming calls, directing them to the appropriate departments/officials, and taking messages when necessary.
Maintain an organized reception area and ensure it is always presentable.
Managing Meeting rooms effectively – Upkeep, maintenance and booking of meeting rooms.
Handle incoming and outgoing mail, packages and deliveries.
Address and resolve any visitor or client concerns in a timely manner.
Monitor visitor access and maintain security protocols.
Assist with administrative tasks such as filing, photocopying and data entry.
Assist employees to coordinate with the travel desk for their travel
requirements.

DEPARTMENTAL STRUCTURE

Position reporting to (Designation / Level): Head – Administration

QUALIFICATIONS REQUIRED

Bachelors degree in Business Administration, Hospitality Management, or a related field.
EXPERIENCE REQUIRED (Minimum to Maximum)

5+ years of experience in a front desk or customer service role.

FUNCTIONAL / TECHNICAL & BEHAVIORAL SKILLS REQUIRED

Functional / Technical Skills (E.g.: Financial Accounting, Data Analytics, Content Writing, IT etc.)

1. Strong organizational and multitasking abilities.

2. Proficiency in Microsoft Office Suite and other office software.

3. Ability to work independently and as part of a team.

4. Maintain high standards of personal grooming.

Behavioral Skills (E.g.: Communication Skills, Presentation Skills, Team Management skills etc.)

1. Excellent communication and interpersonal skills.

2. Ability to work under pressure and handle emergencies calmly.

3. Professional appearance and demeanor.

Industry type
Retail
Department
Administration & Facilities
Role
Front Office
Role category
Administration
Employment type
Full Time, Permanent
Education
Any Graduate

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Front Office, Mumbai Suburban

About company
AstaGuru operates as an online auction platform, allowing bidders and collectors from around the world to participate in their auctions via the internet. This digital approach has made it more accessible to a global audience. The organization conducts auctions across various categories, including but not limited to:
– Fine Art: Paintings, sculptures, and other visual art pieces.

– Collectibles: Rare coins, vintage posters, stamps, and historical memorabilia.

– Luxury Collectibles: High-end watches, jewelry, designer fashion, and luxury accessories.

– Decorative Art: Furniture, antiques, and decorative items. It showcases both Indian and international art and collectibles.

Headquarters
No 5 Floor 1 Plot 32 Bhogilal Hargovinddas Buildin g Kakushroo Dubash Marg Kala Ghoda,Fort Mumbai Cit , MUMBAI, Maharashtra, India