Job Description

Front Office Executive/Telephone

Job highlights
5-10 years of front office management experience with strong knowledge of medical terminology

Manage front office operations, staff training, and coordinate with teams for issue resolution
Job match score

Early Applicant

Key Skills

Location

Work Experience

5 – 10 Years

4 Vacancies

Not disclosed

Chennai(Aminjikarai)
Must have key skills
phone calls,OPD,Front Desk,Reception,Billing
Other key skills
Health Care Services,patients,Guest Relations,hospital rounds,Patient Relations,front office,Emergency,Hospital,rounds
Time and venue

03rd Nov – 17th Nov, 9.30 AM – 2.00 PM

Dr .V. Balaji Diabetes Care & Research Institute – No. 729 P.H.Road Ainjikarai Chennai-30.

Contact – Jayashree (7825877002)
Job description
What you’ll do
Roles and Responsibilities

Manage front office operations during shift, ensuring smooth patient flow and efficient reception services.
Manage front desk staff, providing guidance and training to improve customer satisfaction and productivity.
Handle emergency situations calmly and efficiently, prioritizing patient needs while maintaining confidentiality.
Coordinate with other teams to resolve issues related to billing, scheduling, or equipment maintenance.
Desired Candidate Profile

5-10 years of experience in a similar role (front office management).
Strong knowledge of medical terminology and hospital procedures.
Excellent communication skills for handling phone calls, patients queries, and colleagues effectively.
Ability to work independently.
Industry type
Medical Services / Hospital
Department
Customer Success, Service & Operations
Role
Customer Success, Service & Operations – Other
Role category
Customer Success, Service & Operations – Other
Employment type
Full Time, Permanent
Education
Any Graduate

Create an alert for similar jobs
Customer Success, Service & Operations – Other, Chennai

About company
We are committed to being an accredited leader of quality healthcare with a commitment to continuous quality improvement, setting new standards, providing curative, preventive and evidence-based medicine in an ethically based cost-effective environment using state-of-the-art technology. We strive to excel in anticipating and meeting our communities needs, wants and expectations in an environment conducive to teamwork.

The centre provides complete multispeciality diabetes care to patients in an ethical way, at an affordable cost. Our goal is to provide services in a compassionate and caring manner while maintaining the highest professional standards.

Headquarters
729,3rd FLOOR,,P.H.ROAD,AMINJIKARAI, Chennai, Tamilnadu, India